The Top Hat App

Every visit. Live, in your pocket.

Know the moment your crew heads out, watch them arrive on a live map, and see photos of the finished work, without a single phone call. Included for every Top Hat client.

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  • On the way, automatically. A notification the moment the crew drives off toward your property.
  • A live map when it counts. A countdown first; the map opens about ten minutes out.
  • Arrived, time-stamped. One notification when we're on site. No guessing.
Real app, real footage. The crew's drive, as you'd see it.
Proof of Service

See the work. Every visit.

Every job keeps its own record: when the crew arrived, the checklist they finished, their notes, and photos of the work, the moment they sign off.

  • Photos, full screen. Tap any photo to see it up close.
  • A timestamped trail. Arrived, started, completed, for every property you manage.
Requests

Need something? Just ask.

Describe it, pick the property and the service, add a photo or two, and send. Our office sees it the same moment, and you'll see it become a scheduled job with its own number.

  • Photos help us send the right crew and the right equipment the first time.
  • Always know where it stands. Pending review, approved, scheduled.
Messages

Talk to a person. Not a voicemail.

One conversation with our office for access codes, schedule changes and anything about a job. You'll see when we've read it, and the answer comes straight back into the app.

  • One thread, so nothing gets lost between calls and emails.
  • Read receipts and a notification when we reply.
English · Español

Built for your whole team.

One switch in Settings turns the whole app to Spanish: menus, dates and statuses, and even the job details and task lists, translated automatically.

Everything Included

What your team gets.

Part of every Top Hat service plan. Nothing to buy, nothing to set up.

Live arrival

On the way, a live map about ten minutes out, and arrived.

Photos & notes

Proof of every visit, the moment the crew finishes.

Full history

Past, today and upcoming work at every property, searchable.

Requests

Ask for work in seconds, with photos, and follow it to scheduled.

Messages

One conversation with our office, with read receipts.

English & Español

The whole app, in your team's language.

Watch

The Top Hat app, start to finish.

A request, a crew on the way, the finished work, and a message answered. Two minutes, all real.

Questions

Getting your team on the app.

How do we get access?

We set it up for you. Once your properties are with Top Hat, we load your buildings and contacts and send each of your managers a login. Already a client? Sign in here.

Does it cost extra?

No. The app is included with every Top Hat service plan.

Who can see where the crew is?

Only you, and only for your own visit. Before the crew is close you see a countdown, not their location; the live map opens about ten minutes out and closes once they've arrived.

Can several people at our company use it?

Yes. Each manager gets their own login. Everyone at your company sees the same jobs and photos, and each manager has their own conversation with our office.

Get Started

See every visit, from anywhere.

Already a client? Sign in. Not yet? Tell us about your properties and we'll build your program, with the app included.

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